Our Culture

Driven by integrity, collaboration, and innovation, we foster a supportive, inclusive, and service-focused culture.

At CITA, our culture is defined by our people. We are a values-driven organisation built on integrity, collaboration and service excellence. Our team takes pride in serving as trusted representatives, fostering open communication, listening actively and engaging with taxpayers in a respectful and professional manner. We believe that strong teamwork and knowledge sharing across departments are essential to delivering effective service. Innovation is part of who we are and embrace new technologies and processes to improve how we work to better serve the community.
CITA is a supportive, inclusive workplace that prioritises employee well-being, professional growth and diversity. Our commitment to community engagement reinforces our role as a responsible and forward-looking corporate citizen.

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